Got an email from OVO the other day (formerly SSE) saying they want to increase my monthly direct debit by about £70 (from £90 a month). I called to ask what on earth they're playing at and was told that they're estimating my next 12 months of energy usage based on the past 12 months. Last winter I wasn't rationing gas and electricity, but this year I am, so I asked them to bill me based on actual usage based on my smart meter readings and the clown I was speaking to said this was "impossible". Absolute nonsense. We can put men on the moon, but this is impossible? What absolute planks. They're just greedy profiteers. Switched to another supplier today who will bill me monthly based on actual usage, which is about £60 a month for electricity and gas combined (I'm a VERY low user).