Am owed £720 which was passed over from SSE. You say you have no record of this credit despite me having bills from SSE showing what was owed on 14th October (the day they migrated to OVO). Spent 2 hours of a "live" chat last week but to no avail and hour and a half this morning speak to somebody. No resolution still. Apparently my direct debits are still going to SSE so OVO are using the £720 credit to pay for my October bill. Was told someone will call me back. Bet they don't. Am beyond fuming.
2 years ago
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