Avoid this company - absolute con artists and rip off merchants! It has now been over three months and I have not been called by the company. Kristen sole job seems to be replying to these complaints and providing a phone number which is NEVER answered, They have hiked up my DD without asking and seriously put the family under financial strain. They do not respond to emails, I’ve waited over an hour and a half in the call queue, waited forty minutes on the chat function even though I was first in the queue for all that time. The FIT team don’t seem to be able to talk to anyone or answer emails either. This company is seriously understaffed, out of their depth and are taking a massive advantage of the increased wholesale prices and world issues. Avoid this firm as they are worse than the big six ever used to be.