Shockingly bad customer services now they have become part of the OVO group. On hold on the vulnerable helpline for an hour and 50 mins no answer so had to give up and hung up In the end! Sent a message via Facebook to which it took 3 days for them to respond! To be told the only way that they can deal with me now is through contact boost which is part of the OVO group but they are their own company! So how many subsidiaries does this company have???? And cos I'm a pay as you go customer still paying more than I should be for my gas! They are telling me that the only way I can contact them is through boost messanger services. But when you message them a message comes up saying they can't deal with anymore messages and to try again in 2 hours! Its an apsaloute disgrace! When this company was SSE the customer services were brilliant! Since its changed to part of the OVO group apsaloutely attrotious! Definitely wouldn't recommend to touch this company with a barg pole! 9 years I've been with this company and this is how they treat their loyal customers! I've got my broadband, my gas and electricity with these. Not for much longer!