OVO refuse to accept Standing Orders as a method of payment. 'A business decision' they wrote. I had a standing order with SSE but these were not protected at the change over. After nearly two years OVO decided that I have missed payments. NO I haven't. I just haven't paid what they want. I am still overpaying for my usage but developed a balance whilst caring for an elderly relative because heating was on longer. Now, the price hikes means I'm permanently in debt. Electric heating went off 2yrs ago, I've got bottled gas cooker and log burning stove yet my electric bills keep going higher. What else can I reduce!!?? I'm paying for usage and clearing the balance slowly. OVO keep my monthly payments but are taking legal action against me for missed payments. Either I pay by Direct Debit (so they can wipe out my bank account) or they get a warrant to install a pre-payment meter against my wishes. This cannot be legal. A written complaint led nowhere. Ukraine war and Covid are stock excuses despite the fact only 4% of UK gas (that I don't have!) comes from Russia. OVO claim to be a renewables company - that Scotland provides in excess and exports to the rest of the UK - so why are they raising gas and electricity prices based on foreign imports! Clearly they are lying about something. An Ombudsman complaint in my favour has been ignored. The FiT team hasn't confirmed my account data or answered an email or the phone since Covid struck. No-one can explain to me why my 'smart' meter records a permanent 0kWh for the energy created by my solar panels whilst registering that the solar £ credit is four times higher in December than it is in August! What is an ordinary member of the public supposed to do next? Citizens Advice couldn't tell me if OVO actions are legal or not. The Financial conduct Authority are next on my list.