If you vaue your mental health avoid this company at all costs. After taking over a property which was previously pay as you go I requested that it be reverted to a standard credit agreement. This has taken over seven weeks and in excess of forty phone calls. Waiting at times for over an hour and then being cut off. The stress this company can cause is incomprehensible. The South African concern of OVO are not fit for purpose and should be closed without further delay. The various divisions enjoy playing pass the parcel with you being the parcel. So OVO if you read these reviews which I doubt you will get in touch and I will give you the the whole sorry saga chapter and verse naming names. This is a serious warning to anyone considering using this company.