Poor customer service, could not find/locate my account even though I have been with them 11 years,time wasting when their site says direct debit details can be managed from online account and cannot. Terrible call quality with agent, accent I found hard to understand, ignored my questions and took and excessively long time to complete simple task of verifying bank details that had not changed. SSE use to be good but since OVO have come in their service is exceptionally poor
1 year ago
OVO Energy has a
1.1
average rating
from
1,226
reviews
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