Before I left on holiday I paid via phone all bills... as stuff from ovo from customers service recommended first updated meter reading and after depends on that paid everythingin full.... guy from ovo on the line mentioned everything paid in full and " from tomorrow as he said will start new one ..."...before i left on holiday switched off all my electricity gas/ completely all switchers... after one month came back to see i have to pay almost £200 ( btw was much more then I usually pay when I stay in my flat) Now, noone been in property all electricity was off and gor full month and I have to pay double? Called ovo customer service. First time very arrogant guy said... he can't to do anything and said I have yo pay and hung up. Second time call, lady said, I have to update meter reeding as she said because this been not done 1 month is come this bill... updated meter reading btw the same number as it was before I left on holiday and now my calculations come almost £300. Called customer service again and they told me they can't change my invoice. I was asking why...? As previously lady she said my bills are heigher because of not updating my meter reading.... BTW... I reminded them also I was exactly 1 month away til today... and they said they are not able to change invoice. Excusme... I have to pay almost £300 for something what I never used as noone was at flat even fridge and freezer was not running. Not sure why government let this company running as obviously they receiving unfair money. PS: Hopfully people they work for this company sleeping well. Recombination: Don't pay any bills and go straight away to court.