Booked an appointment for an engineer to call and replace my smart meter. Booked a 4hr slot for yesterday 19th June, between 12:00 7 4pm: NOBODY CAME!!!
No cancellation email, text or phone call. Took half a day off work to be at home.
Awful customer service, emails not replied to, left on the telephone for ages BUT they can respond to negative reviews within hours!!!
AVOID THIS COMPANY
1 year ago
OVO Energy has a
1.1
average rating
from
1,226
reviews
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