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Charles Shine
More outrageous 'service' from OVO! I had booked a replacement meter to be installed, over the telephone for 28th August: A BANK HOILIDAY, but we'll gloss over that. I then get an email saying they can't book this appointment because they need more information: I.E. is my meter wall-mounted or concealed. They didn't question what colour it was but that can be their next excuse for a mess up. I emailed 'Jonny' who emailed me to give a photo of the meter and asked for confirmation that the appointment on 28th August would be met? That was on the 13th July: STILL NO REPLY!!! I'm sure I'll get a response to this negative review in a couple of hours!!! Now I have just had a text telling me that I haven't given a meter reading for 9 months: i'VE BEEN TRYING FOR NINE MONTHS to get these utter buffoons to come and install a new meter. Totally useless company and should be closed down by the regulator. I can't possibly be the only poor soul who is having such a run around by these morons. AVOID, AVOID, AVOID!!!!!!!!!!!!!!
1 year ago
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OVO Energy has a 1.1 average rating from 1,226 reviews

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