Nothing goes right with this company! Problems ever since i got switched to them from southern So latest problem - I both emailed and phoned them to say i was moving out of my home and again with the moving date of 3rd july . Phoned and told them my final readings . And yet 3 weeks later i see, not a final bill but one for all of july and a note my next reading is due in august!! Seems customer service didnt note i was leaving! Well hopefully now they know i'll get a final bill . Even though that should be the end of me dealing with ovo i still have that in my new flat i am getting increasingly more threatening bills from ovo addressed to the occupier for money owed by my local council for the weeks the property was empty . last ones tthreatening debt collection that ovo say they cant stop as they are computer generated. I know they cant get me for the payment but i am old , disabled am bi-polar and this is sheltered housing and these bills both annoy and upset me And , although i've told them repeatedly its the councils bill and given them the councils details they now want me to contact the council and get them to pay their bill !! Why cant they contact the council themselves and leave me alone?