FiT meter registration is shambolic. Having provided the required information to transfer the FiT meter from a house move I was told there would be a 28 day turnaround. It has now been just under 6 months and despite several emails and phone calls, a wrong payment of £400 which I was then asked to return, and a guarantee that it would be registered in another 28 days 3 months ago, I have still not received contact or registration. I have tried to formally complain and this hasn't been acknowledged. Ovo are currently providing me with no service, untrue time frames for service to start, incorrect payments and then demands for their return and no formal means to complain to seek a resolution. Yes I have an axe to grind with this review but I would advise all to avoid based on my poor experience.