Terrible company. When I was transferred from SSE to OVO all problems started. With SSE I never had an issue. Paid my bills each months with no issue than the sudden swop to OVO and that was the last of a stress free life. Got told I wow £500 and was charged each month by £100s red letters even though I was paying my bills. I rung a few times and after a week they sorted it and I was suddenly £1300 in credit online. It was good while it lasted. I checked and was £1100 in credit in June and checked again and Boom -£780 in debt. How can anyone go from £1100 credit to debt by almost £800 in 2 months. I checked my energy usage and they have changed me £837 electric for June and 700+ for July. And charged me roughly £30 a day for the first 8 days of august. My monthly electric average is between 23-28 pounds. Those people are fraudsters. I would have never known about this unless I checked my OVO account to see how much credit is left. I rung them and they tried to palm me off. At the point now of just not paying anymore and going to court to show they are defrauding people