I am yet another disgusted ex SSE customer and agree with all the other reviews, they are the absolute worst company ever. I have had problems with them since day one, bills not arriving but letters arriving stating I was in debt with them, I have never been in debt with any one in all my 76 years and object to receiving letters like that. When I DO receive a bill I always pay it the same day, originally I used to send cheques but then they started saying they hadn’t received them and wanted proof from my bank that it had been cleared, one person I spoke to said ‘cheques go astray’ so I started going to my bank to pay, everyone tells me I should pay by direct debit, but there is no way I would even consider that with a company like this and the reviews I have read from people having trouble getting thousands of pound back that the company owed them, its time this company got their act together and employed people who know how to do their job properly. I will definitely be looking at a more reputable company to supply my energy. Words cannot express my absolute disgust with the way this company manages their business.
1 year ago
OVO Energy has a
1.1
average rating
from
1,226
reviews
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