Avoid at all costs. BAD BAD Probably the worst energy provider in the UK, and definitely the worst customer service ever came across. So far have spoken to Tyler, Leneve, Lithetha,Theresa, Kim then Yandisa, and spent on one occasion 3 hours one go on the phone, and 2 hours another time, and 1 hour another time, still got no where. These customer service knows absolutely nothing about nothing, and when you ask to speak to someone in charge, they say, you cant as managers are NOT allowed to speak on the phone, which is absolutely ridiculous, as they're in a higher position to speak to customers and solve problems