I am moving to another energy provider. I am fed up with the way OVO present their monthly accounts. Firstly they fail to quote the average calorific value they are applying for gas. Secondly they keep changing my readings for no reason - I give them a reading of 34310 and they apply 34321.456 !!!! Where does that come from ? Thirdly even their statements change with time. You look at a statement back two months and you find that it no longer matches exactly the statement when you first received it. Granted the changes are small but I want accuracy.
1 year ago
OVO Energy has a
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