Ovo have been ripping us off for 14 months we have paid 40 to 60 pounds for electricity every 3 to 4 days. We have went to citizens advice for help to no avail the ombudsman also have not been able to force them to help either .we actually had to seek out another property to rid us of this and after signing for the keys a week ago we still can't get our gas supply on as it's been capped and the meter has debt from a previous tenant. Ovo has sent codes to clear the debt that do not work and also gave us false information regularly I've taken days off work to fix this and it's still not resolved I would not ever go with this company again and would recommend avoiding at all cost they will open lie to you over the phone just to be rid of you