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We have been with sse and then it changed to ovo we paid our bills every month by direct debit. We live in a 2 bed flat council property and this January 2024 they said there is an outstanding balance of £2725. They said we have used more than what they charged. If I total all the monthly payments made plus this outstanding balance the total for the year is £3661 how could they have charged me £3661 for a year when it's a 2 bed flat and 3 kids are under 5. Will Be leaving as soon as debt is paid off.
11 months ago
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