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Anonymous
Ovol are bloodsuckers made a agreement too pay £80more then my monthly usage which was £190 as they claimed before winter my usage will go up so therefore my estimate is not my average monthly usage then once Agreed I went on holiday for a month all electricity was left without usage in that time. when I arrived back I was hit with a bill three times are agreed amount £720 which was taken from my bank account stating we used much more electricity that month when we spoke too them was a very nasty costumer support agent being very condescending and sarcasitc calling me a liar for not using any gas or electric that month and pulling dates out his ass as far back as a year that made no sense as it’s direct debit therefore how could they back date money owed after the phone call we already had the website open with are usage all the number 10 min after he call all the numbers started changing from back as far as a year so my usage for amounts like 130-160 changed too 200-300+ which was suspicious too say the least ovol have made my life so hard finically. I’ve changed too octopus few days ago
11 months ago
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OVO Energy has a 1.1 average rating from 1,226 reviews

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