Ovo have done nothing but make my life a misery. I asked them to switch a pay as you go tariff to a new address and they totally messed it up, ended up switching my landlords building supply ?! After nearly two full afternoons on the phone to their less than reputable customer service lines I wasn’t switched over but I was told “to call the current supplier at the address” by this time I just gave a different company a call and went with whatever pay as you go tariff to get on supply. Cue several days later and I was charged £58 on direct debit for NOTHING, after loads more phone calls to try and get my money back I was asked to be removed from any databases, contact lists to which a customer service representative supposedly sorted out, I am still trying to leave this skip fire of a company STILL and they are not letting me saying I now have to contact my current supplier to liaise with them. I never want to deal with this company and it’s culture again, there’s something really off about all of it, about how people at OVO conduct business, it’s shameful, they are corner cutters, little sharks that nibble at your heels and at the end of everything they are dishonest, they don’t do things right. I don’t know how this has gone so wrong but I will be posting as many reviews as I can to make people aware of this terrible company.