OVO is ruining my life. I moved into a property and opened an account with another company to whom I have been my bills regularly on time. A month ago received a letter from OVO with account details that I have never opened myself. That was followed with a bill. After countless phone calls I found out that they opened the account with Search and Trace on my behalf without my consent or knowledge. Thats data protection breach. I tried to resolve the issue, being told it would be reversed if I sent them my tenancy agreement and I did a month ago. Spoke to many people who told me not to worry and even that the account was closed. To this day I receive a call from collection team telling me that I owe them money. In addition to that I was told that this information is shared with credit referencing agencies which is ruining my credit score and it has. The amount of stress and enxiety this has caused me... I just cannot believe I am going through this. The way it is being handled is beyond anyone's imagination. I am supposed to be working but this turned into a routine every morning at 9am I am receiving a call going through the same thing which leaves me with more stress for something I didnt even intend to deal with.