Horrible company to deal with, customer services are awful. They’re sending bills to us after we have closed the account a long time ago (6 months), unable to communicate and look into the problem, hanging up on us whenever we contact them despite the conversation always being polite. We sold and moved house. After my wife closed the account on that property they automatically reassigned the bills to my name, and kept sending letters and bills to that old address in my name, accruing a debt of over £500 in several months, despite other people living there. After numerous calls to them, nobody is able to understand the situation and help us, they keep sending bills and letters to us to that old address even though we’re no longer there (moved out 6 months ago, have RM redirection service set up), and we’re honestly not sure what to do. They also always hang up whilst we’re put on hold. Will try contacting them again, and again, and again, UNTIL THEY CLEAR OUR WRONGLY ASSIGNED DEBT, I suppose. Also hoping my credit rating isn’t affected. AVOID.