Ovo is literally the worst energy I have used. In a space of 11 months I have called ovo more than 20 times. I have involved an ombudsman twice. Every month I get estimated bills. They claim to fix the issue but the issue just begins all over again. Most times I fear the teams don’t work on the issue or handout your complaint to the appropriate department. OVO has given me crazy anxiety with constant meter reading issue. My meter reading would be 100kwh but OVO will send me a bill with reading on 13,551kwh . This is really frustrating. OVO is the worst. They won’t switch to pay as you go for me. They want me to pay to get that done.