Disgusted with Ovo but now seeing all the recent reviews I can see why. They have hone downhill really quickly. I contacted them in December as I thought my meter was not right. All of a sudden high bills, then I was told I was owed money which they paid back. I thought great for the xmas. They also said they had 2 accounts for me. I then picked up am email recently to say I owe them money. What they paid me in December they now want back. They were offering me £50 and then £100 as a gesture after admitting they made a mistake and that the money they paid was incorrect and there was a fault with my meter. I spent half the day with them complaining. I am now waiting for the matter to be resolved so I can leave. I have noticed my bills have doubled since Xmas for some reason. I now want out. Absolute joke.
10 months ago
OVO Energy has a
1.1
average rating
from
1,225
reviews
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