I wouldn’t give 1 star but that’s the minimum on this useless company. I’m hardly at home and consume very little energy but I received bills from OVO stating nothing to pay during the period of the government heating grants only to be told by OVO I owed them over £1100 for 5 months energy supply. After many attempts to contact them and find someone who understood what I was telling them it took a further 5 months for them to try and resolve the issue. During this time they told me the account was on hold until the matter had been resolved until they then sent an email telling them I now owed them £1500 or they would be sending bailiffs round to my home. Things are still ongoing. This company is purely incompetent