I send my energy readings through monthly and wait until it updates online and then pay in full. For a month my outstanding bill has read £1.42. Thinking I must have overpaid or possibly an error online I think I will just wait and add this onto my next bill. I check again in a months time and this same amount is still displaying. I contact Ovo thinking there must be a problem with their system to be told this is the amount I need to pay to call off debit collectors. I’m shocked. As I said before I pay monthly in full every month. But the mentality of a company who want to call in debt collectors for £1.42 when in the past they have had over a thousand pounds of my money sitting in their account is a complete disgrace. There was also zero communication from Ovo. I will be clearing any outstanding money and closing my account today. This company is not worth the one star rating I have given.