Ex customer who was lied to about the cost of the gas and electricity and being on a fixed tariff, dd set up for £94.00 but actual dd needed more like £120.00 per month, threated with having smart meter forcibly installed and transferred over to their payg company called boost, followed by debt collectors being set on me after I dared to ask for a worksheet showing how their figures were arrived at but this seems to be standard policy. Ovo Energy made a donation of £200,000.00 to the Tory party before taking over SSE, their boss used to be in banking and Ovo set up in 2009 just after the banking crisis, dd must be notified to customers one month before being changed and must be justified in terms of the energy being supplied and used. Twice I had to report these parasites to the Energy Ombudsman and twice they would be charged £320.00 for the investigation, they even came after me four months after I had left Ovo for an unspecified bill of £75.00 and this resulted in the second complaint to the Ombudsman so to get back £75.00 they forked out £320.00 which indicates their stupidity, incompetence and gross over charging. If the ombudsman is investigating a complaint any so called debt is alleged and the debt collectors cannot proceed till the investigation is completed, either way Ovo Energy get a bill for £320.00, if they start ripping off money via a dd cancel the dd straight away and register a complaint with the Ombudsman, if you have access to social media spread the word about this load of garbage far and wide.