The worst energy company to ever deal with. Avoid OVO like the plague. I paid for a meter to be installed, I was given an appointment and no one turned up and there was no reason given to why no one come. Then the rebooked appointment got rebooked again and at the 3rd time of asking with false promises and continuous lies no one turned to fit the meter again. I am now still waiting for a engineer to come fit a meter that I paid for back in April and now it’s June and they are still making excuses. Their customer service is poor, so please once again if you can avoid OVO energy.