I have an ongoing complaint with Ovo about my in home display for my smart meters am on pay and go so I top up my electric and gas my in home display keeps disconnecting from my meters and Ovo say it is because the display needs to be no less than a meter apart from my meters and I keep saying to them it can’t as my meters are in a cupboard downstairs and I live upstairs and they haven’t even sorted the complaint out yet and I’m on there priority register my mental health was stable before I changed to Ovo not they have made it worse they just give there customers the run around got told that the complaints person dealing with my complaint tried to phone me but I told them they didn’t as I was near my phone every day there are a bloody joke of an energy company