I give Ovo Energy a negative score, I would give street corner thug a higher score. Ovo Energy’s actions are in the sphere of criminality and wilful endangerment. Ovo energy have powered down the gas smart meter into hibernation mode and powered up twice using remote S.M.E.T.S. commands without having an engineer in my flat when powering up. For powering down with remote SMETS commands could trigger a full shut down and when powered up and no engineer present to re-ignite the pilot light, there is a real danger of gas buildup and explosion, endangering myself, neighbours and passing pedestrians. The meters are not smart and they rely on cheaply made fragile components and non-infallible programming. This gas “ smart ? “ meters are vulnerable to multiple sources intentionally or not. Energy suppliers call them credit balances. This is not true. You and your supplier have entered into a trust agreement regarding your funds in your bank account, that your supplier won’t abuse your trust via direct debit draw downs. It is a ‘Trust Fund’. There are strict rules that apply to trust funds. The supplier can only use your funds to pay for the energy that you use with VAT added and future purchases of block gas made ( which has to be paid back ) and that’s it. In December 2022 Ovo energy wanted an upfront payment of £ 453.02 not to increase my direct debit without merit but done so anyway. I’m a low energy user, at the end of my contract with Ovo energy I had a surplus of £900+, nearly a year and a half of my usual energy usage in surplus. The question arises, had Ovo energy put any of my surplus trust fund into any types of interest payment accounts or other ventures without my permission? I ask myself. It would certainly explain matters thus, it would be in the sphere of extortion/embezzlement, I would think. After Ovo energy powered down the gas meter into hibernation causing a data blackout, Ovo energy issued estimated billing readings and deduction of monies plus VAT, for the remaining billings. I did not power down the meter into hibernation. Ovo energy can not charge me for estimated billings because I pay standing charges, ‘Back Billing ‘ Ofgem state you only pay for the the actual energy that you use and in the smart metering implementation programme by the Department of Energy & Climate Change gov.uk in their technical specifications version 2 for gas smart meters must be able to record: billing data, consumption, daily read data and half hourly profile data. It seems that Ovo energy are in breach of the above thus, they would be in the sphere of embezzlement of my trust funds held at Ovo energy. On 12th March 2024 when Ovo energy powered up the gas ( smart ? ) meter, Ovo energy had added an extra 56.6m3 of usage that “ I had not used “ via their remote SMETS command. I live in a one bedroom first floor flat where I get the morning and afternoon sun light and heat percolating from the flats beside and from below. The Met Office started that it was the warmest winter (23-24) on record. On one site listed over 130+ remote SMETS commands and other sites mention many more thus, this is in the sphere of embezzlement/fraud. In 2017 SSE Ltd and others founded a company called Maple C Ltd, whom were to procure and install smart meters across Britain. Ovo energy would later become a partner of Maple Co Ltd. Question is why did these 2 energy suppliers not purchase the meters directly from Landis & GYR ?. Maple Co Ltd was sold in 2020.