1) I am writing to express my deep concern regarding the recent ten percent increase in gas and electric bills for all customers, effective October first. This price hike, along with the hidden service charges associated with both sets of meters, has left many customers feeling frustrated and misled. 👀 😈 😡 😤 👎 💶
2) It appears that your company prioritizes its own profits over the needs of its customers. The aggressive push to lock customers into fixed price plans is particularly concerning. Many customers are not made aware of the hidden charges associated with canceling these plans early or the penalties for wanting to exit before the full twelve months. This lack of transparency is troubling and suggests a focus on profits rather than customer satisfaction. 👀 😈 😡 😤 👎 💶
3) Additionally, I want to highlight that Ofgem, the regulator, seems to be allowing these six energy companies to raise their prices significantly without proper scrutiny. Their decisions to increase prices by four octaves are unacceptable and further burden customers during this challenging time. 👀 😈 😡 😤 👎💶
4) I am letting everyone know how bad all six of these energy companies have been during this time in October twenty twenty-four. 👀 😈 😡 😤 👎 💶
1 month ago
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