1. "Ovo Energy has consistently poor customer service, with long wait times and a tendency for staff to disconnect the call if customers express frustration or raise their voices. They don’t like hearing what you have to say back to them at the end of the telephone, even though they themselves make typo errors and mistakes before turning that around on you, which makes it unacceptable to be treated this way after enduring long waits. 👀 😡 😤 😈 👎 💶 2. The staff makes fun of customers' situations, including spelling mistakes, showing no responsibility for the difficulties they contribute to. They mock the situations that they themselves allowed customers to fall into. Additionally, their deliberate over-inflation of charges, especially the daily standing charge fees for both sets of meters for gas and electricity, creates significant financial strain for customers who are facing financial hardship because of it. 👀 😡 😤😈 👎 💶 3. Moreover, they seem to think it's acceptable to impose exit fees if you decide to leave. If you don’t want their meters inside your properties, they have the audacity to charge you for each meter to be removed, at your expense and not the company's. This company seems to think customers are made of money, which is absolutely disgusting. This behavior is not just an issue for me but for many others as well." 👀 😡 😤 😈 👎 💶