1. I am writing to share my experience with others regarding OvoEnergy, particularly their poor customer service. 👀 😡 😤 😈 👎 💶 2. Since they inherited both of my accounts from SSE themselves back in July time of 2023 themselves ready for the switch over of that year to August time of that year, both my gas and electric were in credit, but they have really hammered my credit with their standing charge fees on both sets of meters, which are set at different rates. 👀 😡 😤 😈 👎 💶 3. They have also taken away the ability to build up credit through gyro slips, and instead, they want you to click on all these hyper links, which many people don’t feel comfortable doing. 👀 😡 😤 😈 👎 💶 4. They are focus-driven in getting you to sign up for direct debit, yet they don’t disclose the percentage fee or commission they earn for doing so. 👀 😡😤 😈 👎 💶 5. Their push for you to have a smart meter is also very focus-driven and determined for you to have one, whether you want one or not as themselves are profiting from this, from your own discomfort by installing something you may not need or want either yourselves full stop in your own home. 👀 😡 😤 😈 👎 💶 6. This allows them to receive a payout in their paychecks, whether weekly, fortnightly, or monthly, without being upfront about it. Additionally, if you accumulate debt with them for either gas or electric, they sell that debt outright to a third-party collection agency. 👀 😡 😤 😈 👎 💶 7. These agencies then come to collect what is owed on their behalf, often at a high percentage fee. They don’t disclose how much they sold the debt for or how much the collection agency earns as a percentage for collecting it." 👀 😡 😤 😈 👎 💶