1. "This company is a complete and utter rip-off. They are obnoxious, vile, and downright rude to their existing customers, never mind those they took over from SSE in July twenty twenty-three, ready for the switchover in August twenty twenty-three. 2. Many of us wish they’d pack up and leave the gas and energy market alone for good. Since acquiring SSE customers, they’ve been dishonest, misleading, and dismissive—not only to us but also to their own longstanding customers. They don’t ask; they bark orders, telling us to do this and that, click links, and follow online instructions, ignoring that many people don’t want to follow links or rely on digital steps. This company themselves really does not care. They’re driven by greed, motivated by profit to suit themselves and line their own pockets at the expense of our misery. 3. They love to drain your account dry and bleed you dry. They especially enjoy getting people on direct debit, only to mess you up on that option after a year without informing you. They will then change your payment without your consent, without your knowledge, and without your agreement, so they can pocket the difference after getting SSE customers on direct debit in the first place.