I have been with Ovo for a couple of years in a new house. For most of this time I have been unable to log in to my account as their website is always under construction. Therefore you can not view or log meter reads, review usage, analyse statements. They say they will send you a monthly statement via email but I had to ask numerous times before I received. Unfortunately due to the state of our energy crisis, there are little to no other options for us. If it was a few years earlier, I certainly would have found another provider and left by now. They also made a bunch of billing mistakes in the first year which I had to point out to them and make them credit my account. This is also why I want to keep a close eye on my account, which I can't.