To Ovo Energy, 1) I am writing to express my outrage regarding your decision to remove giro slip payments. This was a reliable and essential method for many customers to pay their bills, particularly those who are not comfortable with or do not want to learn how to use digital payments, or who do not want the hassle of having to use direct debit. It is clear that your focus is solely on getting customers to sign up for direct debit, whether they want it or not, so that you can take a cut of the commission and line your own pockets, earning more with every payment made, regardless of the impact on your customers. 👀 😈 😤 😡 👎💶 2) Your actions have shown a complete disregard for the needs of your customers, stripping away basic rights and creating unnecessary hardship. This decision is not just inconsiderate—it is an outright attack on accessibility and fairness. For a company of your size, there is no excuse for making life more difficult for the very people who have no choice but to pay, whether they want to or not, or whether they think it's right or wrong. 👀 😡 😤 😈 👎 💶 3) ignoring the needs of your customers is unacceptable, and I will not standby while you continue to treat people with such disregard & disrespecting to your own customers at you are doing so yourselves full stop at OVO energy by using your own customers to print money as a money machine that you are doing so to yourselves full stop at OVO energy. 👀 😡 😤 😈 👎 💶