1). This is how low this energy Company Is Going, Using Dirty Tactics to Get What They Want as an Energy and Gas Supplier for Using Their own services with themselves full stop at OVO energy. 2). I am extremely frustrated with OvoEnergy’s handling of my own accounts. Despite regularly submitting accurate meter readings, they continue to claiming that I’m using more energy than I’ve using. This is simply not the case. I know my usage is less than what they say, and the numbers I’ve provided back this up. 3). Additionally, since Ovo Energy took over my accounts from SSE to themselves, they’ve been wiping out the credit I had with them. The service charges are astronomical and are destroying any credit I had left. These charges are applied to both my electric and gas meters, which are set independently of each other. Whether or not I use any energy, they still hit me with these horrendous service charges. It doesn’t matter if I use the electric or gas, I’m still stuck with these unfair charges. 4). To make matters worse, OvoEnergy is making me suffer the consequences of not doing what they want. If you don’t comply with their demands, they manipulate the meter readings you’ve provided. They’re altering the numbers to make it look like you’re using more energy than you’ve reported, taking advantage of the readings you’ve submitted. This is happening with both the gas and electric, and it’s clear they’re adjusting the figures to suit themselves & make it appear as though you’re using more than you actually are.