Horrendous company moved into my new property and it was ovo energy didn’t occupy the house for 13 days and then swapped it straight away to my current provider that I’ve been with for years Octopus ovo even though the meter readings hasn’t changed in 13 days charged me £46 for 13 days standing charge I tried to get to the bottom of these charges and they said they were correct. Cut long story short they then got the debt collectors on to me because I refuse to pay until they actually sent me a written statement which I’ve still never received. It was all done via conversations over the phone. They had the incorrect email address even though I told them three times what my email address was, I am so glad I have nothing to do with them.