Do not trust this company! I was told that my payment would be deferred to a specific date. They debited my checking account three weeks before the date they promised they would start the payment back on. Now I have overdrafts! I called to speak to someone they blew it off. I asked to cancel now they want me to go print off a page and mail it to them in order to cancel my policy. Granted, it says I have to do it in writing in their policy. However I answered the cancellation form and used DocuSign and emailed it back to them. They're saying it's not a valid document. I spoke to a supervisor who said that basically it is what it is. They can't cancel it until I mail the document to them. How can you make your customers jump through hoops and you are the one responsible for the error. This seems like a scam. Buyer beware! I wish I would have read these reviews before purchasing. Now I have to buy a stamp and pay overdraft fees.
2 years ago
Ox Car Care has a
2.8
average rating
from
609
reviews
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