This company and representatives are all scammers! On July 15, 2024 I was told the 75.00 goes towards the balance or the policy. And then he told me another lie that the 75.00 is for 30 days for just in case If I don't like their service. So now it's July 16, 2024 and I did a lot of research on this company and they have so many bad reviews I can't count them. Therefore I decided to cancel this so call agreement! I'm so glad it's not a contract but I never signed no agreement! I told them I want my money back on my credit card and they refused to do it because they now says it's not refundable!!! Liars and scammers they need to be sued for fraud!! I told the representatives that the salesperson never said the 75.00 is non refundable. I'm so glad I contacted my bank to dispute this charge and blocked my credit card to keep it safe from Ox Car Care from stealing money! I'm also going to contact the customer consumer agency. Ox Car Care will get reported to any agencies. Please everyone block your credit cards so they will not steal you money behind your backs! I can't afford to give this crooked companies none of my hard working money!