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Cassandra Symonette
What Went Right, is the question???? We filed a claim for repairs, in May of 2024. It is now August 8, 2024 and we are still dealing with this mess. The claim was denied and dealing with a sub-par dealership we finally filed a dispute July 19, 2024. Talking to the claims department was no help, the managers don’t take phone calls in that department. Was hung-up-on and have had rude person on the phone. No response for the dispute so we had to email the manager of claims concerning the dispute. At this point I should get a paycheck from them for all of this running around and disrespect. I would stay far away from this company but I joined over a year ago. I have reached out to an attorney, the Attorney Generals Office of California and will be pursuing other avenues, until this is resolved.
7 months ago
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Ox Car Care has a 2.8 average rating from 605 reviews

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