I contacted Ox Care Care less than 30 days ago to get a quote for a warranty on my 2016 Hyundai Sonata. I indicated to the representative that I needed to check my manufacturer’s warranty to move forward (I thought I still might have coverage remaining for the dealer). I was told that I could sign up and within 30 days get a refund if I requested it.
Well, less the 5 days later I called them back to cancel the new warranty. They was told that I would see a refund via check in 7 days. After the 7 day period had passed I called back to find out where was the check. I was told that it was being processed and I should see it shortly. Another 5 more days had passed I reached out again and this time I was told that I would not be receiving a refund because I filed a complaint with my bank regarding the missing refund.
At this point my bank has issued a temporary credit to my account. I am not sure how this will all turn out but I would like to let everyone know that they are a SCAM and that you should never consider buying a warranty from them.
5 months ago
Ox Car Care has a
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