EVERY Paack scheduled delivery, and I do mean EVERY delivery is the same. Paack send me a message, your package is out for delivery. Followed by, sorry we missed you, we’ll try tomorrow. Follow by you package has been delivered. I beg to differ, delivering to a different address a few streets away is not a delivery. Sure it's a safe collection point, but only as a last resort, not a we didn’t fancy putting in the effort on this one. If I wanted my package delivered elsewhere, its highly likely that would be the address I would use on the order. My latest Nespresso order was meant to have been delivered on Saturday. At around 4:15 I got a message saying they were outside my address ready to meet me. Excuse me? did I miss the part where the noble art of couriering became meet the delivery driver at a time and place of his/her choosing? Most delivery drivers would press the bell to get my attention, but it seems Paack don’t roll that way. I know they didn’t press the bell because the bell rings my phone, and if I don’t answer the phone it rings my mobile. Neither or which had any missed calls. The deliver was ‘rescheduled’ for Sunday anytime between 9am and 10pm apparently. A nice 12 hour window of opportunity there. But of course it wasn’t delivered despite me sitting in all day, it was delivered Monday. I use the term ‘delivered’ loosely. It’s sitting at the usual safe collection address a few streets away and like an idiot, I have to go out and collect it. While I am here, let me talk about recycling. Like most responsible people I believe in doing my bit for the planet as every little bit helps. Some months ago I started out with one bag of recycled Nespresso pods to collect. The only recycling option I have is to rely on Paack to collect the recycling when delivering. Since Paack can’t be bothered to deliver to me I. I’m now sitting here with not just one bag of coffee pods for recycling but THREE.