Awful service, gutted Zara is using them! the delivery window is from 9am to 10pm! and there is no notice on when they are coming, so you have to stay in all day! Also, many times have they 'tried to deliver parcel' and said I wasnt in when I was. No point ordering next day delivery on Zara as you will never get, as you either wont get the parcel (despite being on) or have popped out for 5 mins and they wont deliver and will try next day
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