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Ben
Shocking company. Delivery driver left my package on the street outside my place, and was evidently stolen by a passerby. After contacting their customer service they sent me a picture of the package OUTSIDE my place, claiming this is proof of delivery. This isn't delivery. This is just lazily dumping a package outside an address, leaving it open to theft - which is what happened. The fact that Paack don't see that is proof alone that they don't value customer service, nor do they respect the cost of their customers' orders. The fact that their site deliberately makes it difficult to contact them tells you what they think of delivering good service.
2 years ago
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Paack has a 1.1 average rating from 257 reviews

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