Yesterday 6 january I was waiting for a delivery within a range of time 10am-10pm. I've been home all day, At 16.42 they buzzed my apt, I was casually close to the interphone so I picked up immediately, I said "hello?" Nobody replied back and in 5 seconds I received a text msg saying that unfortunately nobody was home so they will attend the delivery tomorrow! All happened in less than a minute! My order was from Amazon and I'm a prime member that means I pay every month for a good service! Paack delivery driver on purpose choosed to not leave my order even if I was home and I replied to their call! I immediately contacted amazon and paack customer service and all I received is a "don't worry they will attend tomorrow from 10 am to 10pm" what??? I planned the delivery on the 6th cause I was home all day, now I need to stay home all day also on the 7th because their driver was an incompetent acting with laziness and negligence???? Really disappointed from amazon and paack!!! Next time I will see anything like that I will cancel my order straight away and I will unsubscribe from amazon prime and I will never buy anything that will use paack company as a delivery choice!!!