I ordered something from Amazon Spain for expedited delivery. Paack is the delivery company that Amazon contracted with to deliver this/my package. It was supposed to arrive on a Saturday. Paack sent me emails on two different days (Saturday and Tuesday) saying they attempted to deliver my package but this is absolutely incorrect, false, and a lie. My husband and I purposely each stayed home all day every day to wait for the delivery because we live in an apartment building that guests can only enter by ringing/phoning our apartment so we can open the main lobby door. When people call us from the outside keypad to let us know they are there, we know because the light on our intercom-phone lights up, and if we do not pick up the intercom-phone to open the door or because we are not home , the light stays on. The light never came on. Regardless, we were ALWAYS home because we didn't want to miss the delivery. I have seen the same complaint many times in reviews of Paack, which is that they lie and say they tried to deliver the package but others also say they never came and it's just a lie. Additionally, even though they said on Saturday that they tried to deliver the package in the evening, when I called them they were already closed. I assume they were closed Sunday so I didn't bother calling them. When I called Monday, they said they would not deliver again until Tuesday. This is an unacceptable amount of delay in my opinion for expedited delivery, let alone it being unacceptable that they lied about attempting delivery.
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