My package from an online retailer was automatically assigned to Paack so it's just my bad luck that I have to deal with this company. The package was apparently rescheduled because I was unavailable, despite me being at home. They blatantly lie and have secured themselves as their drivers can but are not obliged to contact you over the phone so they can pretend like they came to deliver. They also have very conveniently claimed that they are "environment friendly" and will no longer leave paper notification of delivery attempts and will inform merchants digitally. This is obviously very easy for them to fabricate and it is shared only with the retailer NOT customer. Meanwhile, I am expected to stay home every day between 9 am to 10 pm for a week to receive the order as per their mood. The worst kind of delivery company is not one that delays, but one that promises to deliver every day and then never shows up. Non existent work ethic and logic. It is a wonder that this level of poor customer service is acceptable. We are in 2023 and they still don't have a better solution for package delivery, it is a shame that they are still in business.