Paack courier company with absolutely non-existent professionalism. Summary of my order nº 600378801in April 2024: a/ Paack changes the shipping address of my product in its database. Consequently, they tried to send my product to a wrong address b/ they did not contact me to correct the address when they were unable to deliver the product c/ they did not allow me to correct the wrong address despite having called them several times d/ they require my supplier to send them an email with my correct address (which they already had. They mixes it up with the one of another client!) e/ when the supplier sends again my correct address they indicate that they can no longer change it because they have resent the product to the supplier and the only solution is that the supplier send it again. I think there are only two possible explanations for Paack's poor courier service: a/ Paack is absolutely unprofessional in managing its database, mixing customer addresses? or... b/ Scamming, Paack trying to charge twice the courier service, by indicating that the only solution is to send the product again? (in my case it was a shipment from the US and consequently with very expensive courier service)