They lie about the estimated date, the delivery date, they lie that they tried to delivery your things. They also lie that the package was damaged and can’t delivery it to you, they steal your stuff, and you need to order everything once again or request refund directly from the store you bought because they just don’t care. This happened to me 7 times. And this very day is happening again. I really hope that this company bankrupt asap. I sent so many emails and complaints, but they just said “im sorry the inconvenience caused” or they don’t even reply. Because of PAACK I’ll stop buying online the trauma that I am always losing stuff that I spend hours choosing.